Shipping & Delivery

You can purchase your items online and we will ship them directly to your doorstep. Shipping is free on some orders. We use the best carriers in the market to make sure your order gets to you on time.

  • Orders placed before 4.00pm Monday-Friday (except UK public holidays) are usually dispatched on the same day subject to stock availability.
  • Delivery charges are quoted when placing an order.
  • From the Secure Checkout page you'll see price and delivery timing. Where available,
  • You can also choose a faster delivery method for each item on your order, for an additional fee.
  • Delivery times vary according to your selected delivery address, availability of your items and the time of day you place your order.

Cost

Average delivery cost and time shown below.

- - -
Shipping service Location Estimated delivery time Tracking number Cost
Royal Mail 1st class standard United Kingdom 1-3 working days No Free
Royal Mail 1st class Signed for United Kingdom 1-3 working days Yes 1.99 – 2.99 GBP
Royal Mail Special Delivery United Kingdom Next working day Yes 9.00 GBP
DPDUnited Kingdom 2-5 days Yes 4.00 - 10.00 GBP
Royal Mail International Standard European Union 4-15 working days No 1.00 – 2.99 GBP
DPD European Union 4-10 working days Yes 9.00 – 11.00 GBP
Royal Mail International Tracked and Signed European Union 4-10 working days Yes 9.00 – 11.00 GBP
Royal Mail International Standard USA, Canada, Austrailia, New Zealand 10-25 working days No 1.49 – 3.49 GBP
Royal Mail International Signed USA, Canada, Australia, New Zealand 10-20 working days Yes 9.00 – 11.00 GBP
DPD USA, Canada, Australia, New Zealand 7-15 working days Yes 9.00 – 11.00 GBP
  1. Order Tracking

    Following your purchase online, we will send you an email confirmation to acknowledge your order and again when your goods have been dispatched containing your tracking information if available. The email address used, will be the one you provided at the point of purchase.

  2. Delayed/Lost Delivery

    If you have not received your order within the estimated delivery time you must contact our Customer Service team of the delay/loss. We will investigate and advise you accordingly. Where a re-delivery of the order is requested, this will only be done after the 15 (30 outside EU) working days maximum delivery time has passed. Where a refund is requested, the refund will only be done after the 15 (30 outside EU) working days maximum delivery time has passed. Please refer to Returns, Exchanges & Refunds for more detail.

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